Platform Privacy Policy

Privacy Policy 198kiss – Our Commitment to Data Protection You

At 198kiss, your privacy is more than a legal obligation — it is a trust you place in us. This document clearly explains how we collect, use, store, and protect your personal information as a user of our platform.

Last Updated: January 2026
256-bit SSL Encryption

All data transmitted between your device and 198kiss servers is protected by 256-bit SSL encryption — the highest security standard in the industry.

No Sale of Personal Data

198kiss never sells, rents, or trades your personal information to third parties for marketing purposes without your consent.

Full User Control

You may request access to, correction of, or deletion of your personal data at any time through 198kiss customer support, available 24/7.

Secure Data Storage

Your data is stored on servers protected by strict access controls, continuous monitoring, and regular backups to ensure information integrity.

Data Protection Compliance

198kiss operates in accordance with internationally recognized data protection principles to ensure the privacy rights of users in Malaysia are always respected.

Rapid Breach Notification

In the event of any security incident involving your data, 198kiss will notify affected users within the stipulated timeframe.

1. Introduction

This Privacy Policy explains how 198kiss ("we", "the platform") collects, processes, stores, and protects your personal information when you use the website, mobile app, and services provided by 198kiss.

We understand that your trust in 198kiss begins with the confidence that your personal information is managed safely and responsibly. Therefore, we are committed to being transparent about our data handling practices and giving you meaningful control over your own personal information.

This policy applies to all users who register, access, or use any part of the 198kiss platform, including the official website, Android app, iOS app, and any related services.

Policy Acceptance: By using the 198kiss platform, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us to close your account.


2. Information We Collect

198kiss collects various types of information from users depending on how you interact with our platform. The following are the main categories of information we collect:

Data Categories Sample Information Collection Methods
Identity Data Full name, date of birth, identity card number Registration form, KYC
Contact Data Phone number, email address Account registration
Financial Data Deposit method details, transaction records Deposit/withdrawal transactions
Technical Data IP address, device type, browser, operating system Automated system logs
Usage Data Game history, login habits, preferences Platform activity monitoring
Communication Data Live chat records, support emails Customer support interactions

We only collect information that strictly necessary to provide our services. We do not collect sensitive information such as health data, political views, or religious beliefs unless specifically required to meet legal obligations.


3. How We Use Your Information

The information we collect is used for clear and lawful purposes. The following are the primary purposes for which your data is used at 198kiss:

  • Account Management: Creating and maintaining your account, processing registrations, and verifying identity through the KYC process.
  • Transaction Processing: Processing deposits, withdrawals, and any financial transactions you carry out on the platform.
  • Customer Support: Providing technical assistance, answering enquiries, and resolving issues you report to our team.
  • Platform Security: Detecting and preventing fraud, unauthorized access, and suspicious activity that could harm the platform or other users.
  • Legal Compliance: Fulfilling legal and regulatory obligations applicable to the platform's operations.
  • Service Improvement: Analyzing usage patterns to improve the user experience, optimize platform performance, and develop new features.
  • Service Communications: Sending important notifications related to your account, security, terms changes, or relevant promotional information.

4. Sharing Information with Third Parties

198kiss does not sell your personal information to third parties. However, there are limited situations where we need to share information with certain parties in order to deliver our services:

  • Payment Processing Providers: Sharing necessary transaction information with trusted payment processors to complete your deposits and withdrawals.
  • Game Providers: Sharing only the minimum required information with third-party game providers to enable access to their games within the platform.
  • Legal Requirements: Disclosing information to competent authorities when required by law or a valid court order.
  • NO to Third-Party Marketing: Your information is never shared with third-party companies for direct marketing purposes without your explicit consent.

All third parties we work with are bound by strict confidentiality agreements and are only permitted to use your information for the stated purposes. We ensure their data protection standards meet the minimum requirements we have set.


5. Cookies & Tracking Technologies

198kiss uses cookies and similar tracking technologies to enhance your experience and ensure the platform runs smoothly. Below are the types of cookies we use:

  • Essential Cookies: Required for the platform to function — including login authentication, game sessions, and security settings. These cookies cannot be disabled.
  • Preference Cookies: Saving your chosen settings such as language, display theme, and game preferences to streamline your experience in future sessions.
  • Analytics Cookies: Helps us understand how users interact with the platform so we can improve its design and performance.

You can manage cookie settings through your web browser. However, disabling certain cookies may affect platform functionality. Auto-login and some security features rely on essential cookies to operate.


6. Data Security Measures

198kiss continually invests in security infrastructure to ensure your personal data is protected to the highest standard. Key security measures we have implemented include:

  • Data Encryption: All data in transit is secured with 256-bit SSL encryption. Sensitive data at rest is also encrypted to industry standards.
  • Strict Access Controls: Only authorized personnel who require access to perform their duties may access users' personal data.
  • 24/7 Monitoring: Continuous monitoring system to detect unusual activity, intrusion attempts, or cybersecurity threats.
  • Two-Factor Authentication: 2FA support for all user accounts as an added layer of protection during login.
  • Regular Security Testing: Security audits and penetration testing are conducted regularly to identify and address system vulnerabilities.

While we take all reasonable steps to protect your data, no system can guarantee 100% security. We encourage you to also safeguard your account by using a strong password and enabling two-factor authentication.


7. Data Retention Period

198kiss retains your personal information only for as long as necessary to fulfill the purposes stated in this policy or as required by applicable law. The following are general data retention guidelines:

  • Active Account Data: Retained for the duration your account is active and for a set period following account closure.
  • Financial Transaction Records: Retained for the minimum period required by legal and financial compliance obligations.
  • Activity & Security Logs: Retained for a reasonable period for the purpose of investigating security incidents if required.
  • Support Communication Data: Customer support interaction records are retained for reference and service improvement.

When data is no longer needed and there is no legal obligation to retain it, we will securely delete or anonymize the information.


8. Your Rights as a User

As a 198kiss user, you have certain rights regarding your personal information. We fully respect these rights:

1
Right of Access

You have the right to request a copy of the personal information we hold about you at any time.

2
Right to Rectification

You may request correction of any inaccurate or incomplete information in your account.

3
Right to Erasure

Under certain circumstances, you may request the deletion of your personal data ("right to be forgotten").

4
Right to Restrict Processing

You may request that we restrict how we process your data under certain circumstances.

5
Right to Data Portability

You may request to receive your data in a machine-readable format for portability purposes.

6
Right to Object

You have the right to object to the processing of your data for direct marketing purposes at any time.

To exercise any of the above rights, contact the 198kiss support team via live chat, available 24/7. We will process your request within a reasonable timeframe and keep you informed of the action taken.


9. Children's Privacy

198kiss is a platform designed exclusively for adults aged 18 and above. We do not knowingly collect, store, or process personal information from individuals under the age of 18.

Strict Age Limit: If we become aware that personal information of a child under 18 years of age has been collected unintentionally, we will promptly delete that information and close the associated account. Parents or guardians who believe their child has registered on this platform are requested to contact us immediately.


10. Amendments to the Privacy Policy

198kiss reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments.

When material changes occur, we will notify you via in-app notification or your registered email at least 7 days before the changes take effect. The "Last Updated" date at the top of this page will always reflect the latest version of this policy.

Continued use of the 198kiss platform following any amendments is considered acceptance of the updated policy. We encourage you to review this page periodically.


11. Contact Us Regarding Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, the 198kiss support team is ready to assist you.

  • Live Chat: The fastest option — available 24/7 directly via the 198kiss app or website.
  • Email: [email protected] — for more detailed inquiries or those requiring documentation.

We are committed to responding to all privacy-related enquiries within 3 business days. For cases involving data deletion requests or urgent security issues, we will prioritize them accordingly.

All privacy-related communication can be conducted in Malay or English. Our Malay-speaking support team is ready to handle your inquiries with full professionalism and confidentiality.

Your Data, Our Responsibility

Play at 198kiss Safely and with Confidence

Your trust is the foundation of everything we do. With a transparent privacy policy and a robust security system, you can enjoy your gaming experience without worrying about your data.

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